Delivery Charges

Next Day Delivery Guaranteed

Delivery charges apply to most items, however are subject to value of order and location and any special offers applicable. Any applicable delivery charges will be advised at time of order and our web site automatically works out the delivery/carriage costs for you. Other charges may apply if your order is outside the UK.

Please note: While we do our best to ensure you get your product delivered to your door the very next day, it is possible you may have to wait several days for your order to arrive. Shannon Survey may be required to speak to you before your order is dispatched. As always, as soon as it is dispatched, the web site will send you an email and the status change will appear on your account information page. Thank you for understanding.


Payments by Sage Pay and 3D Secure™

Please be aware that by using Shannon Survey, your information is safe and secure. Shannon Survey use only the leading and most trusted providers to offer a seamless and secure service at the top of its game.

You may restrict access to what information Shannon Survey stores from inside the My Account section. Access to order and payment information is highly secure.

Moreover, the most important factor when handling any sensitive data, is that it is transferred in a safe and secure manor. Shannon Survey employ the latest in modern day encryption methods – and data transfer is no exception.


Value Added Tax

All prices listed exclude VAT (20%) unless otherwise stated.


You are our primary concern

Shannon Survey is committed to protecting your privacy, and takes its responsibilities regarding the security of user information very seriously. This privacy statement sets out how Shannon Survey complies with both UK and European Union data protection requirements. We have structured our web site so that you can visit without identifying yourself or revealing any personal information. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this Privacy Statement.

We may collect the following information:
If you book training courses, request information or use any other services, we may collect your name, company name, contact and billing information, transaction and credit card information where applicable. Where you request product information we require that you supply personal and company information, including name, company, telephone number, fax number, e-mail address, payment details and other relevant company information.

What do we do with the information we gather?
When you use this site and have not advised us to the contrary, you are agreeing that we may use your personal information for the purposes set out in this statement. However, we will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.