If for any reason you are unhappy with your purchase you can return it to us in its original condition within 14 days of the date you received the item and we will issue a full refund for the price you paid for the item (no handling fee and not including delivery), in the same form of payment originally used for the purchase. To exchange an item, please place a new order when the refund is processed.

Please carefully re-package the goods with sufficient padding where necessary and send to the address below:

Shannon Survey (Returns; Order Reference Number or if required username of account)
Gerrards House
Theobald Street
Borehamwood
Hertfordshire
WD6 4RT