At Shannon Survey, we’re committed to protecting and respecting your privacy in compliance with the General Data Protection Regulation (GDPR).
Our privacy notice explains when and why we collect personal information about people who visit our website, how we use that information, the conditions under which we may disclose information to others with your consent and how we keep information secure.
We may change our privacy notice from time to time so please check this page periodically to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this notice.
If you have any questions regarding this Policy and our privacy practices, please notify us via our website contact form or write to us at Gerrards House, Theobald Street, Borehamwood, Hertfordshire WD6 4RT. Alternatively, you can telephone 020 8953 1333.
WHO ARE WE?
Our company is Shannon Survey Ltd. We provide services relating to supplying safes and security systems in the UK. Our registered address is Gerrards House, Theobald Street, Borehamwood, Hertfordshire WD6 4RT. Our Companies House number is 07119852.
HOW DO WE COLLECT INFORMATION ABOUT YOU?
We obtain information about you when you use our website contact form, place an order, send us an email, call us on the telephone or send us information through the post.
WHAT TYPE OF INFORMATION IS COLLECTED FROM YOU?
You provide us with information to log into your account. You may have more than one account if you have used more than one e-mail address when shopping online with us. You also provide us with information when you communicate with us by phone, e-mail or otherwise; complete our online contact form; place an order for our products; provide order notes on checkout when ordering our products. As a result of these actions, you may supply us with such information as your name and/or company name; address, phone number and email address; debit/credit card information; alternate delivery addresses.
HOW IS YOUR INFORMATION USED?
We may use your information to:
- to carry out our obligations arising from any orders, contracts or agreements entered into by you and Shannon Survey Ltd
- seek your feedback on the services we provide
- notify you of relevant changes to our services
- send you communications which you have requested and that may be of interest to you for legitimate business purposes
- process an employment application
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. Shannon Survey Ltd will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with Shannon Survey Ltd.
WHO HAS ACCESS TO YOUR INFORMATION?
- We will not sell or rent your information to third parties
- We will not share your information with third parties for marketing purposes
Third-Party Service Providers working on our behalf: We may pass your information to our third-party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services and products to you on our behalf. However, when we use third-party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond Shannon Survey Ltd., for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about Shannon Survey Ltd. products and services, then you can select your choices by ticking the relevant boxes on our website contact form on which we collect your information.
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. If you would like to change your marketing preferences at any time please notify us via our website contact form or write to us at Gerrards House, Theobald Street, Borehamwood, Hertfordshire WD6 4RT. Alternatively, you can telephone 020 8953 1333.
You have the right to erasure. If you would like to withdraw your consent for the Shannon Survey to contact you and/or remove your details from our database, please notify us via our website contact form or write to us at Gerrards House, Theobald Street, Borehamwood, Hertfordshire WD6 4RT. Alternatively, you can telephone 020 8953 1333.
HOW YOU CAN ACCESS AND UPDATE YOUR INFORMATION?
The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please notify us via our website contact form or write to us at Gerrards House, Theobald Street, Borehamwood, Hertfordshire WD6 4RT. Alternatively, you can telephone 020 8953 1333.
You have the right to ask for a copy of the information Shannon Survey Ltd holds about you. Please contact us via our website contact form or write to us at Gerrards House, Theobald Street, Borehamwood, Hertfordshire WD6 4RT. Alternatively, you can telephone 020 8953 1333.
SECURITY PRECAUTIONS IN PLACE TO PROTECT THE LOSS, MISUSE OR ALTERATION OF YOUR INFORMATION
When you give us personal information, we take steps to ensure that it’s treated securely. Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we take great care to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.
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LINKS TO OTHER WEBSITES
16 OR UNDER?
Shannon Survey Ltd is dedicated to protecting the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.
TRANSFERRING YOUR INFORMATION OUTSIDE OF EUROPE
As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy. Currently, our servers are located within the European Union and the United States (covered under the EU-U.S Privacy Shield Framework).
If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.
If you have a question, of any type, about the Shannon Survey website or privacy notice or the use to which we put the information we gather, please contact us via our website contact form or write to us at Gerrards House, Theobald Street, Borehamwood, Hertfordshire WD6 4RT. Alternatively, you can telephone 020 8953 1333.
We welcome your views about the website and our Privacy Notice. You can contact us with any queries, complaints or comments.
HOW TO CONTACT THE SHANNON SURVEY LTD:
Our registered address:
Gerrards House, Theobald Street, Borehamwood, Hertfordshire WD6 4RT.
Telephone: 020 8953 1333
Review of these policies: Shannon Survey Ltd keeps this Notice under regular review.
This Policy was last updated in February 2020.